Need help?
Most questions are answered below. If yours isn't, get in touch.
Frequently asked questions
I forgot my password.
On the sign-in screen, tap "Forgot my password" and enter your email. The reset link arrives within a few minutes. Check your spam folder too.
I didn't get the confirmation email.
Check your spam folder and make sure the address was typed correctly. Some disposable email providers are blocked: use a real email address.
My purchase didn't arrive.
Wait a few minutes and reopen the app. If it still isn't there, write to us with the receipt and your @. If it was paid and not delivered, we fix it.
My content was removed and I think it was a mistake.
Ask for a review through the app's Support screen. A member of the team will look at the case.
How do I report someone?
Open the three-dot menu on the profile, post, message or room and tap Report. Reports are anonymous.
How many accounts can I have?
There is a per-device account limit. Accounts created to manipulate rankings or evade penalties are banned.
How do I delete my account?
In the app, go to Settings → Account → Delete my account, or do it from the browser. The steps are on the Delete account page.
Contact the team
Inside the app, open the menu and tap Support. Or write to:
Write from the email registered on your account and tell us your @. It speeds everything up.